Privacy Policy

About Udaan

The Udaan Collaborative aims to enhance sexual and reproductive health (SRH) and family planning (FP) services for young people through a comprehensive digital platform. Go2Udaan is an innovative platform designed to improve health outcomes by bridging the gap between youth and essential healthcare services. It provides educational resources on sexual and reproductive health, offers confidential consultations, and features interactive learning tools to promote informed health decisions. The platform also simplifies access to health products by connecting users with local chemists. Through targeted public health campaigns and specialized training modules, Go2Udaan addresses critical issues such as reproductive health and wellness, ensuring affordable and accessible healthcare solutions, particularly for underserved communities. Udaan is a collaborative effort involving healthcare professionals, agencies, and NGOs to provide comprehensive and inclusive health services.

About Go2Udaan Pharmacy App

The Chemist App, part of the Go2Udaan platform, is designed to bridge the gap between beneficiaries and local chemists. This feature enables users to connect with chemists online for product inquiries, availability, and purchase of products. The app simplifies access to essential healthcare products by providing real-time communication and ensuring timely support for beneficiaries, especially in remote areas. The Chemist App is integral to our mission of creating a seamless healthcare experience through technology-driven solutions.

Information We Collect

The Go2Udaan Pharmacy App does not collect any personal information from users. Only users registered on the Udaan platform can log in to the application using their mobile number. No additional personal information, such as name, email, or address, is collected or stored by the app.

Permissions Used in the Application

To provide a smooth user experience, the Go2Udaan Pharmacy App requires the following permissions:

RECEIVE_BOOT_COMPLETED: Allows the app to perform tasks after the device restarts, such as resuming pending notifications.
POST_NOTIFICATIONS: Enables the app to send push notifications to users, keeping them updated on orders, product availability, and important alerts.
INTERNET: Required to access the internet for real-time data exchange and communication with chemists.
ACCESS_WIFI_STATE: Helps the app detect Wi-Fi connectivity to provide better app functionality and avoid unnecessary mobile data usage.
ACCESS_NETWORK_STATE: Allows the app to determine network connectivity status to ensure a stable connection during online transactions.

Use of Information

Since the Go2Udaan Pharmacy App does not collect personal information, it does not process or share user data. The login process is limited to verifying the user's mobile number registered with the Udaan platform.

Data Security

All information processed through the Go2Udaan Pharmacy App is protected from loss, misuse, unauthorized access, disclosure, alteration, or destruction in accordance with security protocols and industry best practices. We implement stringent security measures to ensure the confidentiality and integrity of user sessions and access.

Data Retention Policy

The Go2Udaan Pharmacy App does not store any user information. Login credentials are verified via the Udaan platform, and no data is retained within the app itself. Any temporary data related to app usage is cleared once the user logs out or closes the app.

Automatically Collected Information (Log Data)

In case of an error while using the application, we may collect log data and information through third-party services like Firebase Crashlytics. This log data may include device information, operating system version, app configuration, and usage details, which help us diagnose and fix issues, improve the app’s performance, and enhance the user experience.

Acceptance of Policy

By accessing, browsing, and using the Go2Udaan Pharmacy App, you acknowledge that you have read, understood, and agree to this Privacy Policy, including any future modifications. If you do not agree to the policy, please discontinue using the app.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and they will become effective immediately after being posted. Users are advised to review this page periodically to stay informed about any updates.